Why You Can’t Talk Your Way to Trust – How Senior Leaders Build Trust Through Integrity
Watch a senior leader announce a restructuring – the deck is polished, the language careful, and people are already comparing what they were told with what actually happens. When trust is low, only one in twelve employees are engaged; when it is high, one in two. With just 16 percent of knowledge workers trusting senior leaders today, the open question is which five actions close the gap between word and decision.